Hotel Management Services

• financial management
  review of operating financial data of 4 previous years (excl. 2020 and 2021)
  control and analysis of all cost centers and setting of indexes
  current and next year's operating and cash flow budget
  management and capex budget (minimum fixed investments)

• hotel management
  recording, redesigning, organizing and creating standards, policies, instructions, organizational chart, manual
  precise definition of requirements - mission with training of duty assistants
  document review (customer satisfaction metrics, statistics, quality data, etc.)
  monitoring and development of computerization and creation of dynamic reporting
  complete organization of human resources, training, monitoring
  scope of application the entire hotel operation (room division, f&b, etc.)

• marketing & sales
  setting of analytical marketing plan to define short-medium-long-term goals
  online strategy and sales contracting
  establishment of quality indicators
  redesign and modernization of hotel corporate identity
  development and upgrading of non-room revenue sources
  hotel promotion setup

• purchases and maintenance
  creation of maintenance machinery register, maintenance categories (preventive, etc.)
  organization of all storage and maintenance materials
  negotiation of prices of raw materials and other purchases
  equipment performance measurement

• energy and environment
  detailed recording of energy consumption and energy saving planning
  finding possible certifications and planning sustainability and operations for energy and the environment

• development
  planning the hotel product for the future, differentiation and new markets, upgrading